Core Competencies

The Axia VCI surveys employees across business units to determine an organization’s internal capabilities as well as those of your customers, key suppliers and partners in the following areas. Recent research by the Axia Institute at Michigan State University found that supply chain managers believe these competencies drive between 25-35% of a company’s ability to reduce costs and increase customer responsiveness, quality, and speed to market. 

Data is collected from employees across your business, and learning opportunities are prescribed based on organizational performance in all competencies. Importantly, the VCI assesses the competencies driving directional changes for these outcome variables: cost, quality, customer responsiveness, and speed to market.

Determining which variables are influencing these important business outcomes allows organizations to determine how ready they are to make this important cultural shift.

Customer Integration

Incorporating customer voices to promote practices that enhance value


Promoting an environment that encourages innovations, adding value to the end consumer

Integrative and Digital Technologies

Utilizing technology to enable the flow of valuable information, providing greater visibility and analytical opportunities along the value chain

Internal Integration

Fostering a work-environment that supports the flow of valuable data and cross-functional collaboration

Risk Management

Implementing risk management strategies to provide value to the end consumer

Supplier Integration

Creating relationships with and incorporating suppliers into an integrated value chain.

Talent Mangement

Managing, developing, and retaining human capital

Collaborating for Success

Bridging the gap from theory to real-world application.


Developing Your Skills

Graduate studies, certificate programs and seminars in value chain creation and optimization.


The Axia Institute

Have questions? Learn more about how you can get involved with The Axia Institute.